Oracle's platform for building conversational AI interfaces and chatbots. Like having the tools to create intelligent customer service representatives.
Telecom companies use Digital Assistant to help customers check their bills and upgrade services through natural conversation.
All are managed conversational AI platforms for building chatbots/voice bots. Oracle Digital Assistant (ODA) emphasizes enterprise integrations (especially Oracle apps), skills-based bot design, and multi-channel deployment. Amazon Lex, Azure AI Bot Service, and Dialogflow provide similar NLU-driven bot building with tight integration into their respective cloud ecosystems.