Using AI and neural networks to automatically translate text or speech from one language to another. Like having a multilingual friend who can instantly convert conversations between languages — except it's powered by deep learning models trained on billions of translated sentences.
A global SaaS company integrates Amazon Translate and Google Cloud Translation API into their support platform to automatically translate customer tickets from 40+ languages into English for their support team, and then translate responses back — reducing translation costs by 90% compared to human translators while maintaining 95% accuracy.