SLO

intermediate
software
Enhanced Content

Definition

Service Level Objective - specific measurable target for service performance. Like setting a goal to answer customer calls within 30 seconds, 95% of the time.

Real-World Example

A web service sets an SLO of responding to API requests within 200 milliseconds for 99% of requests.

Cloud Provider Equivalencies

While major cloud providers do not have a specific service named SLO, they offer monitoring and management tools that help define and track SLOs. These tools allow users to set performance targets and measure service reliability.

Explore More Cloud Computing Terms