Cloud-based AI services that automatically extract text, data, tables, and insights from documents such as invoices, receipts, contracts, forms, and identity documents. Like having a tireless office assistant who can read and organize mountains of paperwork, document intelligence combines optical character recognition (OCR) with natural language understanding to not just read text but understand its meaning and structure. AWS offers Amazon Textract, Azure provides AI Document Intelligence (formerly Form Recognizer), GCP has Document AI, and OCI offers OCI Document Understanding.
An insurance company processes 10,000 claim forms per day using document intelligence. The service automatically reads each handwritten or printed form, extracts the claimant's name, policy number, incident date, and damage description, validates the data against policy records, and routes the claim to the appropriate adjuster — reducing processing time from 3 days to 15 minutes.