Oracle's conversational AI platform for building chatbots and virtual assistants with built-in conversation flow management and multi-channel support. Unlike competitors, it includes all-in-one conversation orchestration without requiring separate workflow services.
An enterprise uses Oracle Digital Assistant to create an employee HR chatbot that handles time-off requests, benefits questions, and expense submissions through Slack and Microsoft Teams.
Oracle's conversational AI platform for building chatbots and virtual assistants with built-in conversation flow management and multi-channel support. Unlike competitors, it includes all-in-one conversation orchestration without requiring separate workflow services.
An enterprise uses Oracle Digital Assistant to create an employee HR chatbot that handles time-off requests, benefits questions, and expense submissions through Slack and Microsoft Teams.
Related concepts include Chatbot, Conversational AI, Oracle Service Cloud. Understanding these connections helps build a comprehensive knowledge of cloud computing concepts.